1. Introduction
This Privacy Policy applies to visitors and users of CloudMe Hub websites and platform services operated by SNACHOO PORTAL EST. By using our websites or services, you acknowledge this policy.
Privacy Policy
Privacy Policy
CloudMe Hub is a software platform operated by SNACHOO PORTAL EST. How SNACHOO PORTAL EST collects, uses, and safeguards personal and business data for CloudMe Hub.
Policy overview
This Privacy Policy explains how SNACHOO PORTAL EST collects, uses, shares, and protects information when you visit websites related to CloudMe Hub, request information or demos, or use the CloudMe Hub software platform and related services.
CloudMe Hub is a business software platform operated by SNACHOO PORTAL EST, a sole establishment licensed in Dubai, United Arab Emirates.
SNACHOO PORTAL EST is a Sole Establishment licensed by Dubai Economy and Tourism under Trade Licence No. 1032467, located in Dubai, United Arab Emirates.
We do not sell personal information. This policy is intended to provide clear information about our practices. Specific contractual terms in your order form or data processing agreement may apply in addition to this policy.
Policy sections
2. Who We Are
SNACHOO PORTAL EST operates the CloudMe Hub platform. For privacy-related enquiries, contact info@snachoo.com.
3. Legal Entity Information
Legal name: SNACHOO PORTAL EST. Legal structure: Sole Establishment. Trade Licence No.: 1032467. Licensing authority: Dubai Economy and Tourism. Location: Dubai, United Arab Emirates.
4. Relationship Between SNACHOO PORTAL EST and CloudMe Hub
CloudMe Hub is a software platform operated by SNACHOO PORTAL EST. CloudMe Hub is a product and software platform brand; SNACHOO PORTAL EST is the legal operator responsible for the platform and related website services described in this policy.
5. Information We Collect
Depending on how you interact with us, we may collect identity and contact details (such as name, email, phone, and company), account and subscription information, demo or support request details, technical and usage data (such as IP address, browser type, and pages visited), and communications you send to us.
6. How We Use Information
We use information to provide and improve the platform and websites, respond to enquiries and demos, manage accounts and subscriptions, communicate service updates, maintain security and prevent misuse, and meet legal or contractual obligations where applicable.
7. Customer and Account Information
Customer account and business content submitted to the platform is processed to deliver the subscribed services. Access is limited to authorised personnel and systems needed to operate and support the service. Customer contractual terms may further define ownership and processing of customer data.
8. Cookies and Analytics
Our websites may use cookies or similar technologies that are necessary for basic site operation, and may use analytics or preference cookies where permitted. You can manage cookies through your browser settings and any consent tools presented on the site. See also our Cookie Policy where published.
9. Data Sharing and Service Providers
We may share information with trusted service providers who assist with hosting, communications, payments, analytics, or support, only as needed to operate the services. We may also disclose information where required by law or to protect rights, safety, and security. We do not sell personal information.
10. Data Security
We apply appropriate technical and organisational measures designed to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to comply with legal or contractual requirements, or to resolve disputes.
12. International Data Transfers
Information may be processed in locations where we or our service providers operate. Where transfers occur, we take steps appropriate to the circumstances to protect the information.
13. User Rights and Contact Options
Depending on applicable law and your relationship with us, you may be able to request access to, correction of, or deletion of personal information we hold about you, or to object to certain processing. To make a request, contact info@snachoo.com. We may need to verify your identity before responding.
14. Third-Party Services
Our websites or platform may link to or integrate with third-party services. Those services are governed by their own privacy policies. We are not responsible for third-party practices.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the websites or services after changes means you acknowledge the updated policy.
16. Effective Date
This Privacy Policy is effective as of 14 August 2026, unless a later date is shown on this page.
Benefits
Clear operator identity
CloudMe Hub is operated by SNACHOO PORTAL EST, a Sole Establishment licensed in Dubai, United Arab Emirates.
Transparent practices
Documented expectations for privacy, acceptable use, and customer responsibilities.
Contract alignment
Website policies work alongside your order form or master agreement where one exists.
Practical contact paths
Reach us at info@snachoo.com for policy questions.
Frequently asked questions
SNACHOO PORTAL EST, a Sole Establishment licensed by Dubai Economy and Tourism under Trade Licence No. 1032467, operates the CloudMe Hub platform.