1. Introduction and Acceptance
These Terms form a binding agreement between you (or your organisation) and SNACHOO PORTAL EST regarding use of CloudMe Hub websites and platform services. If you do not agree, do not use the services.
Terms & Conditions
Terms & Conditions
CloudMe Hub is a software platform operated by SNACHOO PORTAL EST. Terms governing use of the CloudMe Hub platform and website operated by SNACHOO PORTAL EST.
Policy overview
These Terms and Conditions govern access to and use of websites and software services offered under the CloudMe Hub brand.
CloudMe Hub is a business software platform operated by SNACHOO PORTAL EST, a sole establishment licensed in Dubai, United Arab Emirates.
Legal operator: SNACHOO PORTAL EST, a Sole Establishment, Trade Licence No. 1032467, licensed by Dubai Economy and Tourism, Dubai, United Arab Emirates.
By accessing our websites, creating an account, submitting an order, or using the services, you agree to these Terms on behalf of yourself or the organisation you represent.
Policy sections
2. Legal Operator
SNACHOO PORTAL EST is a Sole Establishment licensed by Dubai Economy and Tourism under Trade Licence No. 1032467, located in Dubai, United Arab Emirates.
3. Relationship Between CloudMe Hub and SNACHOO PORTAL EST
CloudMe Hub is a software platform operated by SNACHOO PORTAL EST. References to CloudMe Hub on this website generally mean the product/platform operated by SNACHOO PORTAL EST.
4. Description of Services
CloudMe Hub provides business software capabilities that may include ERP-related modules, e-invoicing workflows, payroll, analytics, and related cloud services, as described on the website or in your order form. Features available to you depend on your subscription and configuration.
5. Account Registration
You must provide accurate registration information and keep credentials secure. You are responsible for activity under your accounts. Notify us promptly of unauthorised access.
6. Customer Responsibilities
You are responsible for your organisation’s lawful use of the services, user permissions, accuracy of data you submit, and compliance with laws applicable to your business operations and invoicing practices.
7. Acceptable Use
You must not misuse the services, attempt unauthorised access, interfere with platform integrity or security, upload unlawful content, or use the services to violate third-party rights or applicable law.
8. Subscription, Fees and Payments
Fees, billing cycles, and payment terms are set out in your order form, subscription plan, or invoice. Unpaid amounts may result in suspension. Taxes may apply as required by law.
9. Availability and Service Changes
We aim to operate the services reliably but do not guarantee uninterrupted or error-free availability. We may modify, update, or discontinue features with reasonable notice where practical.
10. Intellectual Property
SNACHOO PORTAL EST and its licensors retain all rights in the CloudMe Hub platform, branding, software, and website content. You retain rights in your customer data. No rights are granted except as expressly stated in these Terms or your order form.
11. Customer Data
You are responsible for customer data you submit. We process such data to provide the services and as described in the Privacy Policy and any applicable data processing terms.
12. Third-Party Services
Integrations or links to third-party products are subject to those providers’ terms. We are not responsible for third-party services outside our control.
13. Disclaimers
Except as expressly stated in a signed agreement, the services and website are provided on an “as available” basis without warranties of any kind, whether express or implied, including fitness for a particular purpose or non-infringement, to the fullest extent permitted by law.
14. Limitation of Liability
To the fullest extent permitted by law, SNACHOO PORTAL EST is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or business opportunity arising from use of the services. Where a signed agreement sets a liability cap, that cap applies; otherwise liability is limited as permitted by applicable law.
15. Suspension or Termination
We may suspend or terminate access for material breach, non-payment, misuse, or legal risk. You may stop using the services subject to any committed subscription period in your order form.
16. Changes to the Services
We continuously improve the platform and may change interfaces, modules, or integrations. Material reductions to paid entitlements will be handled as described in your commercial agreement where applicable.
17. Changes to These Terms
We may update these Terms by posting a revised version on this page. Continued use after the effective date constitutes acceptance of the updated Terms, except where a signed agreement requires a different change process.
18. Governing Law
Governing law and dispute resolution will follow any jurisdiction stated in your signed order form or master agreement. If no agreement applies, disputes will be handled under applicable law.
19. Contact Information
For questions about these Terms, contact info@snachoo.com. Legal operator: SNACHOO PORTAL EST, Trade Licence No. 1032467, Dubai, United Arab Emirates.
20. Effective Date
These Terms are effective as of 14 August 2026, unless a later date is shown on this page.
Benefits
Clear operator identity
CloudMe Hub is operated by SNACHOO PORTAL EST, a Sole Establishment licensed in Dubai, United Arab Emirates.
Transparent practices
Documented expectations for privacy, acceptable use, and customer responsibilities.
Contract alignment
Website policies work alongside your order form or master agreement where one exists.
Practical contact paths
Reach us at info@snachoo.com for policy questions.
Frequently asked questions
SNACHOO PORTAL EST (Sole Establishment, Trade Licence No. 1032467) operates the CloudMe Hub platform.